Privacy Policy

Effective Date: November 4, 2025

At Robin Sports Relations Cricket Academy (RSR Cricket Academy), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (rsrcricketacademy.com), register for our programs, or interact with our services in the UAE. We operate in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable data protection laws.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our site or services.

1. Information We Collect

We collect information to provide and improve our cricket coaching, training programs, and related services.

Personal Information

  • Contact Details: Name, email address, phone number, and address (collected during registration, inquiries, or event sign-ups).
  • Demographic Information: Age, gender, and location (to tailor coaching programs).
  • Payment Information: Billing details for fees, processed securely via third-party providers (we do not store full card details).
  • Health and Fitness Data: Optional details about fitness levels, medical conditions, or performance metrics (for personalized training plans).

Non-Personal Information

  • Usage Data: IP address, browser type, device information, pages visited, and time spent on our site (via cookies and analytics tools).
  • Communication Data: Messages sent via contact forms, emails, or social media.

We do not collect sensitive personal data (e.g., racial or ethnic origin, political opinions) unless explicitly provided for program eligibility.

2. How We Use Your Information

  • Provide and manage cricket academy services, including enrollment, scheduling, and progress tracking.
  • Communicate updates, newsletters, and promotional offers (with opt-out options).
  • Improve our website, coaching methods, and user experience through analytics.
  • Comply with legal obligations, including health and safety reporting in the UAE.
  • Prevent fraud and ensure site security.

3. How We Share Your Information

We do not sell your personal data. We may share it with:

  • Service Providers: Trusted third parties for hosting, payment processing, email services (e.g., Google Workspace, Stripe), bound by confidentiality agreements.
  • Partners: Affiliated sports organizations or sponsors for joint programs (with your consent).
  • Legal Authorities: If required by UAE law, court orders, or to protect our rights or safety.
  • Business Transfers: In case of a merger, acquisition, or asset transfer.

All sharing complies with UAE data protection standards, and we ensure recipients protect your data.

4. Cookies and Tracking Technologies

Our website uses cookies (small files stored on your device) for functionality, analytics, and personalization. Types include:

  • Essential Cookies: Necessary for site operation (e.g., session management).
  • Analytics Cookies: To track usage (e.g., Google Analytics).
  • Marketing Cookies: For targeted ads (opt-out via browser settings).

You can manage cookies through your browser preferences. Disabling them may limit site features. For more details, see our Cookie Policy (to be added).

5. Data Security

We implement reasonable security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

Under UAE data protection laws, you have rights regarding your personal data:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate information.
  • Erasure: Delete your data (subject to legal retention requirements).
  • Restriction/Objection: Limit processing or object to certain uses.
  • Portability: Receive your data in a structured format.
  • Withdraw Consent: Opt out of marketing communications anytime.

To exercise these rights, contact us at privacy@rsrcricketacademy.com. We respond within 30 days.

7. Children’s Privacy

Our services are intended for individuals aged 13 and above. For minors under 18, we require parental or guardian consent for data collection. If we learn that we have collected data from a child without such consent, we will delete it promptly.

8. International Data Transfers

As a UAE-based entity, your data is primarily stored and processed in the UAE. If transferred internationally (e.g., to cloud service providers), we ensure adequate safeguards such as standard contractual clauses.

9. Third-Party Links

Our site may link to external websites (e.g., social media platforms or payment gateways). We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or applicable laws. The updated version will be posted here with a revised effective date. Significant changes will be notified via email or website notice.

11. Contact Us

For questions, concerns, or complaints about this policy or our data practices:

We are dedicated to maintaining your trust. Thank you for choosing RSR Cricket Academy!